Delivery Information

At ChronoCraft, we strive to deliver your order quickly and safely. Here’s what you can expect regarding shipping:

• Shipping Area: We offer free shipping across the entire United States.

• Processing Time: Orders are typically processed within 1–2 business days.

• Delivery Time: Once shipped, your order will arrive within 1–3 business days, depending on your location.

• Shipping Method: We use reliable carriers to ensure your package arrives on time and in excellent condition.

• Order Tracking: After your order ships, you will receive a tracking number via email to monitor your package’s progress.

• Shipping Costs: Shipping is free for all orders within the USA.

If you have any questions about your delivery, feel free to contact our customer support team.

⸻

Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your ChronoCraft watch, you can return it according to the following policy:

• Return Period: You have 30 days from the date of delivery to request a return.

• Condition: Items must be returned in their original condition, unworn, and with all original packaging and accessories included.

• Return Process: Please contact our customer support team to initiate the return process and receive return instructions.

• Refunds: Once we receive and inspect your returned item, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method.

• Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

⸻

Exchanges

If you wish to exchange your watch for a different model or color, please contact our customer service team. Exchanges are subject to product availability.

⸻

Contact Us

For any questions or assistance with delivery or returns, please reach out to our support team at:

Email: info@chronocraft.com

Contact form for faster replies!